Operation
We provide support in making operations run smoothly and provide system stability. This support includes office visits, remote desktop assistance, monitoring surveillance system and help desk.
-
01
System management
Our policy is to serve you promptly with your inquiry and request.
We verify that there are no errors or deficiencies on the newly created website / system on a day by day service. Recovery support service and improvements on operations will be provided promptly when system troubles occur.
-
02
Support
We are flexible in the way we provide support to you in order to ensure that your operation goes smoothly.
Support coverage will be determined depending on the structure of the system or your needs. We will support you with adding new functions and responding to your inquiries regarding the methods of system usage.
-
03
System update
We update the system on a regular basis in order for the website to have the highest security.
System updates for web application, server-side language, and MySQL occur on a regular basis. In addition to that, we will immediately handle when vulnerability is detected.
-
04
Operation
We can help you with daily operations such as renewing the website’s information, and creating new pages.
Even if your company doesn't have an IT tech employee who is in charge of your website, there is no need to worry! Just by providing your Word or PDF documents to us, we will be able to support you with creating new pages and renewing the website's information.